Customer Service
If you’ve got a problem, we can fix that. At C&M Conveyor we’re all about customer service. Our company offers a number of customer service programs including preventive maintenance, contracted service, warranty assistance, remote assistance and parts warranties. If you have questions or comments, please contact our customer service department at 812-558-7960 ext. 2404 or use our Customer Service form. We look forward to serving you.
Preventive Maintenance
The best way to avoid problems is to routinely inspect and repair your conveyor system when it is still working. Preventive maintenance is highly preferable over waiting for the equipment to break down unexpectedly when you need it most. We offer preventive maintenance packages to help our customers extend the life of their conveyor equipment and reduce maintenance costs. Other benefits include improved customer service, safety and increased production. This work can include tests, measurements, adjustments, parts replacements and cleaning to prevent future failure from occurring. To learn more, please contact our Preventive Maintenance Manager at 812-558-7960 ext. 1504 or use our Preventive Maintenance contact form.
Replacement Parts
When you do need conveyor system replacement parts, C&M Conveyor Parts Department is your one-stop shop for all your needs. We carry manufactured replacement parts for the following conveyor systems: C&M, ACS, Pentek, Mainline and Systec. Parts available for immediate shipment include pneumatic, drive train, devices and installation material. C&M and customized rollers are manufactured upon request. We offer “customized spare parts kits” with volume discounts. To contact our Parts Manager, please call 812-558-7965 or use our Parts contact form.
Replacement Parts Catalog
Roller quote forms
Spring Roller/Crosswalk Order Form
Description: This form is for ordering replacement spring-loaded rollers and crosswalks. The form will help ensure you measure correctly for the parts you are ordering, as well as guide you in supplying all the applicable information we need to process your order quickly and accurately. Please use one form per roller ordered.
Drop-In Chain Assist Roller Order Form
Description: This form is for ordering replacement drop-in chain assist rollers. It will help ensure you measure correctly for the replacement parts you are ordering, as well as guide you in supplying all the applicable information we need to process your order quickly and accurately. Please use one form per roller ordered.
Drop-In Roller/Crosswalk Order Form
Description: This form is for ordering replacement drop-in rollers and crosswalks. The form will help ensure you measure correctly for the parts you are ordering, as well as guide you in supplying all the applicable information we need to process your order quickly and accurately. Please use one form per roller ordered.
Custom Order Quote Forms
Request a quote form from Parts Manager by clicking here or call Parts Manager at 812-558-7965.